Terms and Conditions
1. Reservations
You can make a reservation for a cabin by telephone +47 3509 6353 from 08.30 AM - 21.00 PM, or send an e-mail to post@rjukanhytte.com
Please mention your name, adress and mobile/telephone number, date of arrival and departure, type of the hytte or campingplace and with how many persons. We will keep the reserved hytte occupied till 16.00 PM on the day of arrival. After 16.00 PM the reservation will be cancelled and can be rented by other guest. Please call us or send us an email if you expect a later arrival.
2. Terms of payment
2.1 If you make a reservation for a cabin you receive a confirmation incl. information about the payment. We ask a down payment of 40% of the total sum
2.2 The down payment is due 3 weeks after reservation, into our Norwegian bank account of Rjukan Hytte- og Caravanpark AS.
2.3 The remainder of the total sum will be paid on arrival at the camping site in cash (NOK), by credit card or by bankcard
3. Accommodation
3.1 Unless agreed otherwise, you can stay in your accommodation until 11.00 AM
3.2 After 11:00 AM we charge another night lodging
3.3 Cleaning of the cabin is not included in the price
3.4 Cabins ought to be left clean and tidy
3.5 Dish washing must be done
3.6 Waste has to be deposited in one of the dustbins you’ll find on the camping site (we recycle)
3.7 If the cabin is not cleaned we charge NOK 300 for cleaning of the smaller cabins (without toilet/shower) and NOK 500 for the “chalets” with toilet/shower.
3.8 Final-cleaning can be ordered for NOK 300 for the smaller cabins (without toilet/shower) and NOK 500 for the “chalets” with toilet/shower.
3.9 If you order final-clean the cabin must be left tidy, the dish washing must be done and the waste has to be deposited in one of the dustbins you’ll find on the camping site (we recycle)
3.10 If there is a problem or if something is missing in your cabin/chalet, you need to inform Rjukan Hytte- og Caravanpark on the arrival day
4. The campsite
4.1 Unless agreed otherwise, the pitch should be left, clean and tidy by 12:00AM
4.2 After 12:00AM we charge another night lodging
5. Cancellation
Before the beginning of your stay, you can cancel the agreement giving reason in writing to Rjukan Hytte- og Caravanpark. The cancellation is considered valid after you have received a confirmation regarding your cancellation from Rjukan Hytte- og Caravanpark. The following cancellation costs will be charged by Rjukan Hytte- og Caravanpark:
5.1 For cancellations up to 14 days before the beginning of your stay: 100% of the total amount.
5.2. In case of no arrival and cancellation on arrival date: 100% of the total amount
5.3. Down-payments, reserved services or days which you don't use will not be paid back
6. Cancellation by Rjukan Hytte- og Caravanpark
Rjukan Hytte- og Caravanpark can terminate the agreement if:
6.1 You mismanage or neglect the cabin or pitch, or disturb public law and order. In such cases Rjukan Hytte- og Caravanpark has the right to compensation, in addition to the rent and deposit, amounting to the total expenses or damage.
6.2 Unforeseen events make the booked cabin uninhabitable Rjukan Hytte- og Caravanpark will do the utmost within its power to find the best alternative accommodation. You shall pay the same price, or less, if the alternate accommodation has a lower price than the originally booked.
7. Force majeur
If the stay cannot take place due to force majeure (e.g. war, labor strikes, lockouts, rationing of petroleum products, closure of boarders, epidemics, natural catastrophes or contamination catastrophes etc.), both Rjukan Hytte- og Caravanpark and the lessee may cancel the agreement.If the agreement is cancelled by the lessee Rjukan Hytte- og Caravanpark has the right to charge cancellation costs according to point 5
8. Responsibility
8.1 Rjukan Hytte- og Caravanpark cannot be held responsible for any damage to properties of our guests
8.2 Rjukan Hytte- og Caravanpark cannot be held responsible for any damage to our guests
8.3 Damage to the campsite or the cabins will be concluded according to the regulations and law in force